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Policies &
Protocols

Policies and protocols are in place to maintain the integrity of your appointment and results. Failure to adhere to these policies may lead to a compromised appointment (which may be cancelled at any point during the appointment), increased pain and/or poor healed results.

 

It is the client's responsibility to follow pre-care and post-care instructions, which are sent at the time of booking.

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Inked by JT reserves the right to refuse service to anyone.

Policies

  • All prospective clients must be at least 18 years of age.

  • You cannot be pregnant, breastfeeding, on Accutane or Retinol (tretinoin) treatments. Accutane and Retinol (tretinoin) usage must be stopped for at least 6 months prior to booking.​

  • $100 non-refundable deposit required within 24 hours of date confirmation to book and secure appointment date. Your appointment is not confirmed until deposit is received and you receive 2 confirmation emails.​

  • AVOID: Alcohol, caffeine, Aspirin, Ibuprofen and all other blood thinners 24-48 hours prior to appointment. Failure may compromise integrity of appointment and results - Appointment may be cancelled at any point and 50-100% of the procedure will be charged (dependent on which stage of the appointment the session has stopped at).

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Appointment Policies

  • An initial touch-up is only complimentary within 4-8 weeks of initial appointment.

  • Anything complimentary touch-up period will be charged the applicable colour refresher price (please refer to the Price List page).

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RESCHEDULING

  • Appointments are subject to a one-time reschedule (over 72 hours from appointment). Rescheduling within 72 hours of appointment or beyond the one-time reschedule allowance will result in an additional non-refundable $50 rebooking fee.

    • If rescheduled date takes place outside of the complimentary 4-8 week period (up to 12 weeks), $50 fee will be applied. 

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LATE APPOINTMENTS

  • Late arrivals beyond 15 minute grace period will result in rescheduling appointment (if desired by client). $100 deposit will be forfeited and new $100 deposit will be required to rebook.

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CANCELLATIONS

  • Cancelled appointments will result in forfeiture of deposit. New $100 deposit will be required to rebook.

  • Cancellations within 24 hours of appointment will be charged 100% of booked service via credit card on file - no exceptions.

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NO-SHOWS

  • No-shows will be charged 100% of booked service via credit card on file - no exceptions.

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